K is for Kit

Obviously, the right tools and equipment are essential if a garage is to provide the very best service to its customers. With the introduction of increasingly sophisticated technology on vehicles, the repair and service market has had to keep pace whilst garage owners...

J is for Job Card

The job card or T-card board has been an essential part of the workshop for time immemorial, allowing the garage owner, technicians, the workshop manager, service manager, service advisors and receptionists to follow the progress of the car during the course of the...