M is for Marketing

by | Jul 13, 2015 | A-Z of Garage Management, Profitability

For a business to thrive, it needs a good marketing strategy and a focused approach, whilst you may be busy booking in customers, keeping an eye on accounts and undertaking a range of administrative duties as well as being HR manager, operations director and in many...

Know thyself, but know thy customer better

by | Apr 28, 2015 | Insights

The ancient Greeks may have been onto something when they decreed ‘know thyself’ but a successful business, no matter how big or small, needs to know thy customers better. Customers are becoming more fickle, more demanding and more difficult to understand, despite the...